Privacy and Security Policy

All services provided in our store and BİRTEKS TOPTAN KONFEKSİYON TİCARETİ registered at belong to our company and are operated by our company. 

Our company may collect personal data for various purposes. Below it is stated how and in what way the personal data collected is collected, how and how this data is protected. 

By filling out various forms and questionnaires on our Membership or Store, a number of personal information about the members (such as name-surname, company information, telephone, address or e-mail addresses) are collected by our Store due to the nature of the business. 

Our company may send campaign information, information about new products, promotional offers to its customers and members in some periods. Our members can make all kinds of choices about whether to receive such information or not while becoming a member, then after logging in, this selection can be changed in the account information section or they can notify with the link in the information message they receive. 

During the approval process carried out through our store or by e-mail, the personal information transmitted by our members to our store electronically will not be disclosed to third parties except for the purposes and scope determined by the "User Agreement" we have made with our Members.

In order to identify the problems related to the system and to quickly resolve the problems or disputes that may arise with the service provided, our Company records and uses the IP address of its members. IP addresses may also be used to identify users in a general way and to collect comprehensive demographic information.

Outside the purposes and scope determined by the Membership Agreement, our company may use the requested information for direct marketing by itself or by the persons with whom it cooperates.  Personal information may also be used to contact the user if necessary. Information requested by our Company or information provided by the user or information related to transactions made through our Store; It can be used by our company and its collaborators in various statistical evaluations, database creation and market researches without revealing the identity of our members outside the purposes and scope determined by the "Membership Agreement".

Our company undertakes to keep confidential information strictly private and confidential, to consider it as a confidentiality obligation and to take all necessary measures and exercise due diligence to ensure and maintain confidentiality, to prevent all or any part of confidential information from entering the public domain or unauthorized use or disclosure to a third party.

Our company prioritizes the security of credit card holders who shop at our shopping sites. Your credit card information is not stored in our system in any way.
When you enter the process of transactions, there are two things you need to pay attention to in order to understand that you are on a secure site. One of them is a key or lock icon in the bottom line of your browser. This shows that you are on a secure web page and all your information is encrypted and protected. This information is used only depending on the sales transaction process and in the direction of the instruction you have given. The information about the credit card used during shopping is encrypted with 256 bit SSL (Secure Sockets Layer) protocol independently of our shopping sites and sent to the relevant bank for query. If the availability of the card is confirmed, shopping will continue. Since no information about the card can be viewed and saved by us, it is prevented from third parties from obtaining this information under any circumstances.
The reliability of the payment/invoice/delivery address information of orders placed online by credit card is audited by our company against Credit Card Fraud. Therefore, in order for the orders of customers who order from our shopping sites for the first time to reach the supply and delivery stage, it is necessary to verify the accuracy of their financial and address / telephone information. For the control of this information, if necessary, the credit card holder customer or the relevant bank is contacted.
Only you can access and change all the information you provide when you become a member. If you keep your login information secure, it is not possible for others to access and change information about you. For this purpose, during the membership process, we act within the 256 bit SSL security area. This system is an international encryption standard that cannot be broken.

Internet shopping sites with information line or customer service service and where the full address and telephone information are specified are more preferred today. In this way, you can get detailed information about all the issues you have in mind, you can get more healthy information about the reliability of the company that provides online shopping service. 
Note: We recommend that the company's full address and phone number are included in the internet shopping sites. If you are going to shop, write down all the phone / address information of the store where you bought the product without making your purchase. If you do not trust it, confirm it by phone before shopping. In all our online shopping sites belonging to our company, all information about our company and company location are indicated.

Your identity and credit card information that you will send to us via credit card mail-order method will be stored by our company according to the principle of confidentiality. This information is kept for 60 days against possible credit card withdrawal objections that may occur with the bank and then destroyed. If any amount other than the mail-order form approved by you that you will send to us for the price of the products you order is withdrawn from your card, you may naturally object to the bank and there is no risk that you may prevent the payment of this amount. 

Our store may link to other sites within the website. Our company does not bear any responsibility for the privacy practices and contents of the sites accessed through these links. The advertisements published on the site of our company are distributed to our users through our advertising business partners. The Privacy Policy Principles in this agreement relate only to the use of our Store and do not cover third party websites. 

In the limited cases specified below, our Company may disclose the information of the users to third parties except for the provisions of this "Privacy Policy". These situations are limited;
1. To comply with the obligations imposed by the rules of law issued by the competent legal authority and in force such as the Law, Decree with the Force of Law, Regulation, etc.;
2. In order to fulfill the requirements of the "Membership Agreement" and other contracts concluded by our Store with the users and to put them into practice;
3.Requesting information about users for the purpose of conducting an investigation or investigation duly conducted by the competent administrative and judicial authority;
4.When it is necessary to provide information to protect the rights or security of users. 

In the e-mails you send to our store's Customer Service regarding any of your orders, never write your credit card number or password. The information contained in the e-mails can be seen by third parties. Our company cannot guarantee the security of the information transmitted from your e-mails under any circumstances.

Our company can obtain information about the users who visit our store and the users' use of the website by using a technical communication file (Cookie). These technical communication files are small text files that a website sends to the user's browser to be stored in the main memory. The technical communication file facilitates the use of the Internet by storing status and preferences about the site.

The technical communication file helps to obtain statistical information about how many people visit the site, for what purpose, how many times a person visits the site and how long they stay on the site, and dynamically generates advertising and content from user pages specially designed for users. The technical communication file is not designed to receive data or any other personal information in the main memory or from your e-mail. Most browsers are initially designed to accept the technical communication file, but users can change the settings so that the technical communication file does not arrive or that the technical communication file is warned when it is sent.

Our company may change the provisions of this "Privacy Policy" at any time by publishing it on the site or by sending an e-mail to the users or by publishing it on the site. If the provisions of the Privacy Policy change, they will take effect on the date of publication.

For any questions and suggestions regarding our privacy policy, you can send an e-mail to [email protected]. You can reach our company from the following contact information.

Adres : M. Nesih Özmen Neighborhood  Fidan Street No:20/F Merter Güngören/İstanbul
Email : [email protected]
Phone : +90 (542) 554 59 84